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Contact and Order Support

Posted by William First on

We assess returns on a case-by-case basis for purchases on Goodwillscwimarketplace.com. Items with gross misrepresentation, meaning the condition or specifications of the item were vastly inaccurate in the listing, may be eligible for a pre-paid return label. Shoppers wishing to make a return should reach out to gwshopify@goodwillscwi.org within 14 days of delivery. We will require the order number, which is present in the email sent to you after purchase. 

Our office hours are Monday to Friday 8:00AM-3:00PM CST

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